MFA

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Multi-Factor Authentication (MFA) Management

To add or remove a Authentication Factor (MFA) from your account:
Log into the Oka Dashboard at https://myapps.oakgov.com 
Select the Settings option from the dropdown menu on your username at the top-right of the Application Dashboard:
        Click on Edit Profile.
        Enter your password & click on Verify.
        Next you may be challenged with Multifactor.
        Under Security Methods click Set up on the MFA factor you would like to configure.
        You may be asked for your password and multifactor again to setup additional factors.
    Also note that you will be prompted to configure when you are attempting to access an application that requires MFA:

You can configure multiple factors per account. This provides you with an alternate when one of the factors is lost or unavailable. Oakland County recommends two factors to be configured at a minimum.
Here is a list of the supported factors:

  • Phone
    • SMS - SMS Authentication uses the text messaging service on your cell phone to send you a one-time login code.
    • Voice Call - This factor calls you via your smartphone or landline and reads an access code aloud. You then type the code into the browser to access your app. This is great for people who don’t have access to a cell phone because it doesn’t require push notifications or text messages.
  • Okta Verify - Okta Verify is a mobile app that verifies your identity in one of two ways. Okta can send you a push notification that you approve using Okta Verify. Alternatively, Okta Verify can generate a six-digit code that you enter into your Okta login screen to access your required app.
    -Download the Okta Verify app from the Apple App Store or Google Play onto your primary mobile device.