Oakland County, MI
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Contact Info
County Service Center
248-858-0810
1200 N. Telegraph Rd
Pontiac, MI 48341-0421
Pontiac, MI 48341-0421
Administration / Internal Services
The Administration / Internal Services Division of the Department of Information Technology (IT) is comprised of the following Operational Units:
- Project Management Office (PMO)
- Service Center
- Training & Support
- Administrative Services
This Division supports IT and the County in functions related to Project Management, Training and Customer Support. This includes the following:
- IT Annual Master Planning and Leadership Group Processes.
- Project Management support and assistance to IT Project Managers.
- Hands-on instruction and training, customized to the needs of County employees to empower them with skills in standard software products, providing the skills necessary to complete their tasks effectively and efficiently.
- Service Center Customer Support Services.
- IT Employee Training and Education.
- IT Department Communication Processes.
- IT Service Center - Telephone Communications.
- IT Purchasing, Accounts Payable, Billing and Clerical staff functions.
- IT Department Policies and Procedures and Personnel Administration.