Oakland County, MI
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Contact Info
County Service Center
248-858-0810
1200 N. Telegraph Rd
Pontiac, MI 48341-0421
Pontiac, MI 48341-0421
Technical Systems & Networking
The Technical Systems and Networking Division of the Department of Information Technology is comprised of the following Operational Units:
- Database Administration
- Server Administration
- Network Services
- Technical Operations
- Workstation Services
- Telephone Communications
This Division performs the following major functions:
- County-wide network management, including monitoring, security, configuration and troubleshooting activities.
- Deploying the OAKNet - a fiber optic network connecting the County with cities, villages and townships to better coordinate data and video communications.
- File, print, application and mail server management, including security administration, operating system upgrade and maintenance, capacity planning, anti-virus scanning and monitoring.
- Legacy application management.
- New technology and system research and development.
- Establish standard development platforms and methodologies, including such areas as mainframe and PC application development; database creation, design and naming; application product selection; and standard software suites and applications.
- Administration of application databases and the associated database access software, including the security administration, performance tuning, database design, database review and monitoring.
- Disaster recovery, data protection and data recovery.
- Production operation support of 24 hour, 365 day online and batch services.
- Setup, scheduling, processing, and quality assurance for production batch services.
- Workstation, workstation software, workstation peripheral configuration, maintenance, delivery, and problem resolution.
- Hardware, software, supplies, equipment and forms inventory management.
- Traditional telephone services, pager services, pay phones and cellular phone services, having its own private branch exchange (PBX) system telephone switch allowing for reduced costs for operations, including toll charges.