CLEMIS provides public safety agencies immediate access to critical information during day to day operations and at a time of crisis. From the public safety answering point to the police and fire first responders on the street, vital information is delivered securely and efficiently. CLEMIS provides a full suite of records management applications for records retention while meeting all state and federal reporting mandates.

Our applications provide the seamless transfer of data between law enforcement agencies, the prosecutor's office and the courts. Member law enforcement agencies benefit from the massive volume of searchable records. These records encompass data input by all police agencies using CLEMIS.

CLEMIS is a full suite of public safety applications:

• Enhanced 911 (E-911 Call-Taking)
• Computer Aided Dispatch (CAD)
• Mobile Data Computers (MDC)
• Law Enforcement Information Network (LEIN) access via WebLEIN
• Consolidated Law Enforcement Advanced Records (CLEAR) Records Management
• Electronic Citations
• Crash Reports
• Evidence & Property Management
• Auto-Impound Management
• Biometric Facial Images (Mugshot)
• Biometric Fingerprints (Livescan)
• Video Conferencing (OakVideo)
• Search
• CLEMIS Crime Analytics & Mapping
• CLEMIS Public Crime Search
• Pawn Shop (3rd Party Vendor)
• Business Objects Reporting Tool
• Online Citizens Police Reporting (OCPR)
• eCLEMIS
• Jail Management System (JMS)
• Radio (Voice) Communication (OakWIN)
• Fire Records Management System (FRMS)

CLEMIS serves as the Oakland County Coordinator for nineteen local Public Safety Answering Points (PSAPs) within Oakland County that receive and process 911 calls and dispatch public safety responders to emergencies.

911 is far more than a telephone number. It is a complex system of database servers, network connections, and call-taking equipment at the PSAPs. Enhanced 911, or E-911, provide selective routing of 911 calls to the correct PSAP for the caller's location through an intricate, yet almost instantaneous process that identifies the caller's telephone number, searches a database, and routes the call.

When E-911 was originally implemented in Oakland County in 1986, most callers accessed 911 via wireline telephones, and the application provided the caller's exact name, location, and call-back number to the PSAP. Communication technology has continued to evolve; including wireless handsets, Voice over Internet telephony, and most recently, text messages to 911. These new technologies continue to communicate over a legacy telephone network designed in the 1960s for hard wired, land line telephones.

Telephone service providers began phasing out the legacy telephone network in 2015, evolving to an Internet Protocol (IP) Next Generation 911 (NG911) service, ESInet, or Emergency Services IP Network.. Oakland County PSAPs migrated to an ESInet provided by Peninsula Fiber Network in 2016-2017.

Oakland County also implemented a supplemental service, RapidSOS, which assist in in pinpointing the location of the emergency because over 70% of 911 calls are now from wireless handsets and are no longer associated with a fixed address, as the old landlines were. Oakland County also added the ability to receive text-to-911, to assist callers that cannot safely speak, or are speech or hearing impaired.

Eventually, NG911 will also allow callers to transmit new data along with the voice call, including photographs, videos, and crash information from in-car applications. This will provide valuable "eye-witness" information to emergency responders directly from the 911 caller.

CLEMIS continues to work with participating members to determine the best and most cost effective technology to assist the PSAPs.

CLEMIS Computer Aided Dispatch (CAD) is a dispatching application that allows users to create, update, track, and manage all public safety calls for service.

CAD is based on a Geographical Information System (GIS) that allows users to plot calls for service on a map and recommend the correct units to send on the call. Dispatchers have multiple ways of determining which units to send on a call for service. Units sent on a call may be based on primary patrol area or through use of Automatic Vehicle Locator (AVL) that can send the closest unit regardless of the primary area of responsibility.

The CAD server and network connections are redundant to ensure high availability of the CLEMIS CAD program. Network connections are set up so that if the primary connection is lost, the communication center would failover to a wireless Cradlepoint modem and keep functioning.

CAD provides users multiple methods for updating and creating calls for service. Users can use a command line with syntax-based commands, forms, or drag and drop functionality. Dispatchers and other law enforcement personnel can select the method that works best for them. Users can also customize the layout of their CAD screens based on their preferences.

CAD interfaces with other programs such as Police Records Management (CLEAR), Mobile Data Computers (MDC), Fire Records Management (CFIRS) and E-911 to further enhance usability. E-911 information is automatically entered into the call for service without user intervention. The data entered into CAD will import into the records management application to eliminate redundant data entry. Calls for service assigned to units with MDC's will receive all comments entered by dispatchers or other units assigned to the call for service.

One prerequisite to implementing CLEMIS CAD is the GIS street file. CLEMIS Members that are not in Oakland County work with their own county GIS departments for the initial development and on-going support of their GIS file for CAD. Alternatively, another option open to agencies is to contract with Oakland County GIS for the development and maintenance of their GIS file for CAD (hourly fees apply).

CLEMIS Mobile Data Computers (MDC's) were known as Mobile Data Terminals (MDT's) in 1989 when the first private county-wide mobile data application was deployed for CLEMIS members. Although those devices were useful, they had limited capabilities.

In late 1999, CLEMIS upgraded the mobile data application to take full advantage of Cellular Digital Packet Data (CDPD) technology. New MDC's were purchased which provided a much wider range of functionality. Currently, there are more than 2,000 devices on the mobile network across several surrounding counties with Police and Fire departments participating. CLEMIS has upgraded the wireless technology and the devices now use AT&T/FirstNet and Verizon 4G/LTE wireless.

CLEMIS MDC's communicate wirelessly with Dispatch and can receive and initiate dispatch incidents and update information in CLEMIS CAD. As part of the CAD initiative, Automated Vehicle Locator (AVL) was also added to public safety vehicles so that Dispatch can see where the vehicles are located at all times.

CLEMIS MDC's can communicate with State (LEIN, SOS, and CMIS) and Federal (NCIC and NLETS) law enforcement databases. The ability to access these databases helps keep our officers safe because they can find out if the vehicle they are stopping is stolen, or if the individuals in the car have outstanding warrants against them. CLEMIS MDC's can also communicate with any other mobile unit on the same network.

Officers can run receive mugshot images and retrieve Michigan's digital driver's license on the MDC located inside their vehicle.

CLEMIS Members must purchase their own equipment and pay an annual participation fee to use this application.

CLEMIS WebLEIN/Talon provides an interface between local law enforcement to state, federal, and various local criminal justice databases. These databases include:

• Michigan Secretary of State driving records and images.
• State of Michigan Corrections prisoner information application.
• FBI criminal and stolen property databases.
• Databases belonging to local police agencies around the State of Michigan.
• LEIN – The State's "Law Enforcement Information Network" which contains criminal, wanted persons, officer safety cautions, and vehicle information.

CLEMIS WebLEIN/Talon software is easy to use, and responses from the different databases return to the user very quickly.

CLEMIS hosts, updates, and maintains the central system allowing police agencies to focus on criminal justice. When a program update is performed, users have access to improved functions at their next sign-on without additional work.

CLEMIS Citations (ticket) is a custom application that features an integrated user sign-on with the Mobile Dashboard and CLEMIS records management applications. LEIN queries can be retrieved and imported directly onto a ticket. Law Enforcement can quickly finalize and print the ticket inside the car. And, if a citizen was previously issued a ticket or meaningful warning, the officer will be notified instantly.

Officers have the ability to choose between day and night screen modes. If a court appearance is requested, officers can revisit the application to print tickets and view any associated notes.

Officer benefits include improved safety due to faster issuance of the ticket and less exposure to a potentially dangerous defendant. Information about the defendant can be searched electronically in the CLEMIS investigative database.

After a citation is issued, the citizen has the option to use a full featured Internet payment application to pay tickets and fines without leaving their home or workplace.

Courts are also given access to the Citations application to download and print tickets. They also have the ability to maintain violations and fees. Judicial benefits include legible tickets with immediate access in an electronic database. All citations are totally complete, with computer edits assuring that no essential fields are omitted. Data entry by court personnel is eliminated since data is available for import.

Accuracy, efficiency, and safety will improve radically as a result of using CLEMIS Citations. Use of this application is a force multiplier both for the officers and the court clerks. Ultimately, the safety of our roadways will improve dramatically through expansion of the CLEMIS Citations application.

CLEMIS Crash is a custom application that features an integrated user sign-on with the Mobile Dashboard and CLEMIS records management applications. LEIN queries for witnesses and drivers can be retrieved and imported directly onto the Crash Report. Law Enforcement officers can finalize the report inside their patrol car or at the station.

Officers have the ability to choose between day and night screen modes. The Easy Street Draw diagramming tool from Trancite® is integrated inside the Crash application. This makes the officer’s job of diagramming an accident scene quick, easy, and accurate.

Officer benefits include improved safety due to faster completion of the Crash Report and less exposure to potentially dangerous traffic situations. Electronic accident information is available in the CLEMIS investigative database.

After a Crash Report is complete, citizens are electronically notified when their report is available for purchase. A full featured Internet payment application is available to purchase and download accident reports without leaving the home or workplace. Insurance companies also have the option to purchase Crash Reports electronically. This frees up the law enforcement agency from having to fill these labor intensive requests.

Law enforcement agencies also have the ability to print complete and accurate UD-10 Traffic Crash and Private Property Crash Reports. Qualifying accident reports are electronically submitted to Michigan’s Traffic Crash Reporting System.

Accuracy, efficiency, and safety will improve radically as a result of using the CLEMIS Crash application.

CLEMIS Evidence & Property Management application tracks all property that comes through a police department (Property, Found, Safekeeping, etc.) Tracking starts from the time it is entered into a report until it is disposed of. This tracking will show who entered the item into the application and all movement or activity. Transfers will show who completed the transfer and where it was transferred to, with date and time. Returns will show who returned it and where it is held in the department with date and time. Officer’s in charge of items can be changed or updated as needed. The application can send letters to the owners of items, and provide complete tracking of how and when property was disposed of. Agencies can create custom letters and reports relating to any property entered into the application.

Attachments can be added to the property record (letters, release forms, and photos). The CLEMIS Evidence & Property Room application can provide a complete chain of custody record for all items and will allow agencies to do a complete audit of all property items entered into the application.

Bar codes and scanners provide end users with a simple, error free way of tracking and tagging property.

The CLEMIS Evidence & Property Room application was written in-house with help from several law enforcement personnel to find out how a Property Room is run - which makes the application the best it can be.

This application the most efficient way for agencies t electronically maintain their property rooms. It will save officers and property room clerks from re-entering the same information duplicate times.

CLEMIS Auto-Impound Management tracks all auto-impounds a police department performs (private property, arrest, abandoned autos). Tracking starts from the time the vehicle is entered into records management until it is released, disposed of, or auctioned. This tracking indicates who entered the vehicle into the application and all movement or activity. Transfers will show who completed the transfer and where it was transferred to, with date and time. Returns will show who returned it and where it is held with date and time. Officer’s in charge of the vehicle can be changed or updated as needed. The system can track vehicle owner contact information.

Agencies can create custom reports relating to any vehicles entered into the application. Attachments can be added to the vehicle record (letters, release forms, and photos). The Auto-Impound provides a complete chain of custody record for all vehicles. The system will allow agencies to do a complete audit of all vehicle items entered.

Bar codes and scanners provide end users with a simple, error free way of tracking and tagging vehicles. Impound slips can be created, printed, and emailed to towing companies.

The CLEMIS Auto-Impound Management application was written in-house with help from several law enforcement personnel to find out how the Impound process works.

This application is the best way for agencies to electronically maintain their vehicle impounds. It will save officers, dispatchers, and impound officers from re-entering the same information multiple times.

CLEMIS Mugshot provides the public safety community with immediate access to mugshot images and data through a wide variety of means. Oakland County provides the central site hardware software. CLEMIS Members must purchase their own Mugshot hardware and pay an annual maintenance fee to use this application.

CLEMIS members have access to the following biometric imaging functionality:

• Access to mugshot images and data from the desktop, patrol vehicle, or wireless PDA device.
• Ability to share suspect images and data via the Internet.
• Can search database records using any combination of data elements for investigative purposes.
• Create suspect line-up sessions and transmit the results from the desktop to the patrol vehicle.
• Create a Witness Line-Up.
• Access to the latest “facial recognition” technology. Relying solely on the image of an unknown suspect, the entire CLEMIS database searches for matching images. Once found, the data set associated with the matching records is displayed for the officer.
• CLEMIS Mugshot interfaces with Oakland County's Jail Management application and the CLEMIS Livescan application. The officer receives suspect image records linked by fingerprint identification.

CLEMIS Livescan, technically referred to as an Automated Fingerprint Identification System (AFIS), was implemented in 1995. This application provides CLEMIS law enforcement members with the following functionality:

• Officers electronically capture and transmit accurate, reliable fingerprint images to the Michigan State Police and FBI for identification purposes.
• Arrest information along with mugshot, finger and palm prints are captured. This biometric arrest information is immediately and securely transmitted to the State of Michigan for identification history lookups.
• Fingerprints that are electronically submitted are also compared against unsolved crimes throughout the State of Michigan. If a fingerprint "match" is located, the agency submitting the crime scene fingerprints and the agency submitting the suspect fingerprints are immediately notified.
• CLEMIS Members can submit latent print evidence to the Oakland County Sheriff's Office Forensic lab for entry in the palm AFIS and search against known suspect records at no cost.
• Provides the County Prosecutor's office with an electronic and reliable means for submitting charge information to the State.
• CLEMIS Members must purchase their own Livescan hardware and pay an annual maintenance fee to use this application. CLEMIS leverages its size to negotiate a lower price for its members.

CLEMIS Oak Video utilizes video conferencing equipment to connect Oakland County’s District and Circuit Courts, Prosecutor’s Office, Community Corrections, Friend of the Court, Oakland County Jail, State and Local Probation offices, Michigan Department of Corrections and many participating CLEMIS agencies. Currently OakVideo is only available to members in Oakland County, and at no additional cost. Hardware, maintenance, repair, technical support, and software updates are included.

The effect is to minimize offender transport, thereby improving court security and mitigating law enforcement time and costs.

OakVideo automates much of the paper flow that traditionally occurred via fax machines between agencies. It replaces rapidly aging warrant teleconferencing equipment with advanced technology using Oakland County’s fiber optic, gigabit OakNET network.

CLEMIS OakVideo enables law enforcement agencies to prepare documents and create case files on a central server. When an agency transfers files to the folder, the case can be sent to the county prosecutor as well as other local and state agencies who will be involved in the case.

Once warrants are created and saved to the case folder, the detective and the court of jurisdiction conduct t a video “Warrant Swear To.” Once the ‘swear to’ has taken place, the court can conduct a video arraignment. During normal business times, the booking and arraignment process can be completed in hours rather than days.

Courts are also able to further proceedings via video such as trials, witness testimony, sentencing, etc.

CLEMIS Search provides law enforcement agencies with rapid access to live, current, and historical public safety information. CLEMIS Members contribute important law enforcement data which is shared across jurisdictional boundaries. Agencies can access and analyze cross jurisdictional data using the CLEMIS Search.

The CLEMIS Search uses a centralized web environment which extracts and displays data from several sources including:

• CLEAR (Consolidated Law Enforcement Advanced Records)
• Citations
• Crash
• Mugshot
• Property and Evidence
• Incident Data
• Field Interviews
• Impounds
• State Parolee Data
• State Sex Offender Data

CLEMIS members can search on various categories to include:

• Persons
• Property
• Addresses
• Arrests (Mugshots Displayed)
• Businesses
• Crime Incidents
• Identifiers
• Aliases
• Narrative (only your agency)
• Create Auto Searches on current and future data

Crime Analysis and Mapping

CLEMIS Crime Analysis & Mapping uses CLEMIS Crime Analytics to determine trends, hotspots, or crime sprees based on location and time. This process (formerly known as pin-mapping) is digitized making information more easily accessible.

The advantage of using CLEMIS Crime Mapping is the sharing of data with other participating members across jurisdictional boundaries. CLEMIS agencies inputting data into RMS, CAD, Citation, Crash and Arrests have access to analyze CLEMIS data across jurisdictional lines.

Data is extracted three times daily from CLEMIS’ many systems and plotted on a map. Users query incidents based on criteria such as crime type, dates, and time ranges within user defined areas. Those incidents are then displayed on the map and available for export.

If needed, CLEMIS Public Crime Search is available for agencies desiring to publish to their community. Data is extracted each morning automatically and published to the CLEMIS Public Crime Search website. A link can be added to Police Department websites to allow the public access to the crime information.

Working along with CLEMIS Crime Analytics, users can access Business Objects reports built specifically for Crime Analysis such as CompStat, Monthly Comparison and Temporal Grid reports.

CLEMIS OCPR is an Online Citizen's Police Reporting application utilizing the latest technologically advanced tools available.

OCPR allows a citizen to submit a simple police report online. This application is interfaced with the CLEMIS records management application.

Benefits of CLEMIS Online Citizens Police Reporting

OCPR is a true secure Internet application that allows citizens to report a minor event immediately.

CLEMIS OCPR provides participating agencies benefits such as:

• Allow citizens to report the following incident types which may include: Harassing Phone Call, Identity Theft, Lost/Damaged Property, Theft, Vandalism.
• Quick response – Based on the Oracle Server and Internet connection, CLEMIS OCPR assists citizens in creating these simple reports, saving law enforcement staff time while making more information available without having to dispatch an officer.
• Police Report Queue – OCPR sorts the complaints by offense type so they can be easily reviewed by police department assigned staff and if needed, a Call-for-Service (CFS) Report will be created.

In 2023, CLEMIS released a custom written Jail Management System (JMS) which interfaces with the current CLEMIS Records Management System (RMS) and in-car Mobile Data Computers (MDC). The interface with the RMS and MDC’s will save considerable data entry time as the Officer only needs to enter the information into the shared system area once. The application provides a drop-down list allowing the user to select and import data from LEIN/CAD and PictureLink, thereby eliminating duplicate data entries between systems. The JMS application will store modules or interfaces commonly used by Sheriff and local lockup facilities, this includes, but not limited to:

• Medical Screening
• LiveScan
• PictureLink
• Booking
• Bonding and Release
• LEIN and Talon
• Officer Safety and Inmate Medical Alerting
• Mental Health Screening
• Incident Reporting
• Inmate Property and Clothing Control
• Inmate activities and movements are tracked
• VINE victim notifications
• Classifications integration with NorthPointe or native within the JMS
• Business Objects for customizable reporting

CLEMIS JMS accommodates any department, large or small. Many fields are customizable to best suit individual agency needs. The system also features built-in reports commonly used by agencies with the ability to generate custom reports as desired.

CLEMIS Business Objects is a product used in retrieving Police and Fire data. This web-based product assists in making precise intelligent decisions based on the data.

Business Objects uses a centralized web environment, which allows users to find documents and information easily. Users can navigate using an integrated search facility as well as a folder navigation tree. Within Business Objects, ad-hoc queries and powerful, interactive documents can be created on the fly. In addition, users can personalize views by customizing folders or documents and place reports in a specific location for quick accessibility.

CLEMIS staff has customized this off-the-shelf application to suit the requirements for Police and Fire statistics. Agencies can utilize reports based on CLEMIS CAD, CLEMIS CLEAR, CLEMIS Crash, CLEMIS Citations, CFIRS, Parolee/Probation, Sexual Offender, GIS data or create their own personalized reports.

Reports can also be set up to run automatically based on dates and times and sent to specific email addresses.

CLEMIS Business Objects provides a way for CLEMIS members to navigate, create, and interact with their public safety information.

CLEMIS CLEAR is a complete records management application as easy to use as the Internet. CLEAR is a web-based application designed to have the same look and feel from a desktop or a mobile device. It provides all the tools an agency needs to properly record, store, and retrieve departmental and criminal records.

CLEAR combines intelligent document management with a sound relational database structure to provide an extremely intuitive and highly functional records management application. By utilizing the most up-to-date and technologically advanced tools available, the CLEMIS CLEAR can be leveraged by participating agency’s in infinite ways.

Benefits of CLEMIS CLEAR

CLEAR is a web-based application for storage, retrieval and analysis of data collected by law enforcement personnel. CLEAR provides department benefits such as:

• Allows multiple users to work in multiple case supplements at the same time.
• Quick response – Based on the Oracle Server and Internet Information Server, CLEMIS CLEAR serves up millions of records making more information available in the field where it is most needed.
• Simplified tasks – CLEAR solves the problem of producing FBI-compliant NIBRS statistics while also automating the Michigan Incident Crime Reporting (MICR) submission.

• System Administration for the Local Agency
• Chiefs and Command Officer Training
• Workflow
• MICR
• Geo File Maintenance
• Investigative Inquiry
• CLEMISLink - Private regional site for CLEMIS agencies to share information
• User-Group Meetings
• Users share how their agency's use various CLEMIS applications, ask questions about specific features, and suggest improved processes.

CLEMIS Fire Records Management System (FRMS) Through a cooperative relationship with Oakland County, FRMS Members receive a variety of cost-effective technology solutions.

Fire agencies automatically receive real-time emergency incident data from their dispatch center. Fire Records data is collected system wide as well as providing a platform for individual fire departments to meet their monthly Federal, State, and local Medical Control Authority reporting requirements.

FRMS includes:

• Fire and EMS Incident Records
• Personnel Records Management
• Daily Roster Assignments
• Training Records
• Occupancies/Inspections
• Equipment & Vehicles Maintenance and Inventory
• Hydrants Management
• Activity Tracker
• Daily Journal
• Statistical Reports
• Digital Photos and Floor Plan Attachments

Other FRMS technologies may include:

• Station Tear and Run Incident Data
• CAD Status Monitors

Oakland County CLEMIS is implementing a new public safety radio communication system that will provide seamless radio communications for all public safety agencies within the County.

Using RF Harris Corporation technology, the system unites incompatible communication protocols used by agencies in and around the County.

The goal of Oakland County's CLEMIS Public Safety Radio Communication System, called OakWIN, is to enhance citizen and officer safety by transitioning Oakland County public safety voice, data, and paging communications from separate incompatible systems into a cohesive, interoperable system.

This state-of-the-art county-wide, interoperable voice radio communication system for public safety has completed tower installations and now is beginning full implementation.

The system is managed by the Radio Oversight Committee, which operates under the CLEMIS Advisory Committee.

Background

In the mid-1990s, several emergency situations occurred in which multiple police, fire and EMS agencies needed to communicate with one another. One of the most publicized situations was the shooting by a disgruntled employee at a plant in Wixom, during which many law enforcement agencies had to work together to locate and subdue the gunman, but were hampered because they could not communicate with each other. The public safety agencies in Oakland County use disparate radio frequencies, manufacturers and technologies that do not allow their radios to "talk" to each other.

A committee from the CLEMIS leadership and membership was formed to obtain funding and frequencies for a radio system that would allow them to work independently for day-to-day situations, with the ability to communicate seamlessly during multi-agency emergencies.

Specifications were drafted for a digital 800 MHz system that would provide not only interoperability, but also a high level of capacity and coverage. The Oakland County public safety community identified a need for radio communications that would work not only from the emergency vehicles out-of-doors, but also from hand held radios while inside large buildings.

The CLEMIS voice radio system is designed to meet all of the requirements identified by the public safety officials of Oakland County.

It is a state-of-the-art digital Voice over Internet Protocol 800 MHz system that will provide both interoperability and sufficient coverage inside of buildings, achieved by deploying thirty-six transmitter sites throughout the county. It will replace or supplement all of the existing disparate radio systems with new equipment, including mobile radios, hand-held radios, and dispatch center consoles for the participating agencies.

The CLEMIS voice radio project is a complex endeavor. Approximately six thousand law enforcement, fire service, and emergency medical service mobile and portable radios will utilize the system, as well as the dispatch centers and hospitals within Oakland County.